开元棋牌

This program is perfect for those strong performers that were promoted to supervisor, but have had no formal supervisory training. Also, a great opportunity for those employees to be cultivated to a supervisory position. Topics will include: Introduction to Leadership, Effective Communication Skills, Team Building, Assertiveness, Crisis Management, Employee Relations, Time Management, Planning and Goal Setting, Project Management, Decision Making and Problem Solving, Change Management, Cultural Awareness, Conflict Management, Emotional Intelligence, Counselling Skills, and Mentoring. Must have minimum of 13 trainees to run training.

Worldwide competition, and the growing complexity of things in general have increased our awareness of the need for more effective leaders. Developing leaders requires having an understanding of the knowledge and skills required for effective leaders. This course focuses on five leadership skill sets necessary to ensure individual and organization performance: providing direction, leading by example, enabling others, sharing power, and seeking a better way. In addition to the leadership skill sets, the course examines the attitudes and mindsets of effective leaders.

Coaching for High Performance gives trainees the tools to help people excel at their jobs and meet competitive challenges with confidence. This course teaches trainees how to communicate expectations, assess employee skill levels, establish the purpose of coaching, and agree on a coaching contract. Trainees will learn the critical skills needed to conduct coaching conversations, adapt one鈥檚 coaching style to fit changing situations, and create a coaching plan. Course Objective: Develop the skills to coach employees to ensure maximum performance, motivation, and retention.

DISC is the methodology used in this report to help you identify four different dimensions of your design: Your Behavior Style, Your Communication Style, Your Strength Style, and Your Work Style. You will see on the front cover of your report, just below your name, a descriptive name for your report style. Since each of us, to varying degrees, are a combination of the 4 primary DISC types, your style descriptive name may be immediately followed by 1, 2, or 3 of the other DISC letters. Once the profile assessments have been completed (15 minutes online), then a training and analysis of the results can be performed.

This training provides a 1 day/8 hour workshop/seminar of leadership, communication, and growth development for individuals and teams. This training is tailored to cover areas of leading people, communicating and connecting with people, as well as having a growth mindset in the organization. The training will touch on critical areas of areas of effective leadership, communication, and fostering a growth mindset within an organization. This training can be utilized and tailored to individuals/teams on the front of an organization all the way up to the executive level.

This training provides a 4 day /32 hour workshop / seminar of leadership, communication, and growth development for individuals and teams. This training is tailored to cover areas of leading people, communicating and connecting with people, as well as having a growth mindset in the organization. The training will touch on critical areas of areas of effective leadership, communication, and fostering a growth mindset within an organization. This training can be utilized and tailored to individuals/teams on the front of an organization all the way up to the executive level. This training employs individual and team building exercises as well thought provoking dialogue around leadership, communication and organizational growth development.

You will also create a first-draft plan tailored for your organization, identify potential returns (ROI), and determine how far your organization could or should go with respect to ISO 10018 Certification.

Change is inevitable and leaders must be prepared to guide their teams from familiar conditions to new territory. Change management concepts, such as Kubler-Ross’s Change Curve, will be explored. Case studies and role playing will be used to illustrate the application of theory to the workplace.

Having to react under pressure or to quickly changing circumstances is a required skill in this new world after COVID-19. Leaders must have the skills to be able to react quickly and calmly and ensure the safety of their teams. This module will explore a variety of real-world case studies and discuss multiple ways of responding to crises.

Designed for the practicing and future manager,聽How to Plan and Manage Your Company Budget shows you how to develop, implement, and maintain departmental budgets that support and contribute to the goals of the company as a whole. Covering both the planning and controlling sides of the budget system, you鈥檒l learn how to document the company鈥檚 goals and performance objectives in financial terms and how to interpret the comparison of actual results with budgeted results.

This training provides a 4 days / 34 hours workshop/seminar of project management skills and fundamentals for individuals and teams. This training is tailored to the request of the organization and can cover the following areas; analyzing programs and projects, scheduling work, building scope, analyzing requirements, measuring outcomes of the program / project, proposal pricing, stakeholder engagement, analyzing requirements, and other areas related to the execution of program and project management. This training can be utilized and tailored to individuals / teams involved in the management of programs and projects within an organization. This training employs individual and team building exercises as well thought provoking dialogue around practical exercises.

This training provides a 1 day/8 hour workshop/seminar of project management skills and fundamentals for individuals and teams. This training is tailored to the request of the organization and can cover the following areas; analyzing programs and projects, scheduling work, building scope, analyzing requirements, measuring outcomes of the program / project, proposal pricing, stakeholder engagement, analyzing requirements, and other areas related to the execution of program and project management. This training can be utilized and tailored to individuals / teams involved in the management of programs and projects within an organization.

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. Throughout the course, the instructor will provide assessments, exercises, and Think About Its sections that offer trainees numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills.

Time is a form of currency, and the ways you talk about it illustrate its value: people say 鈥淭ime is money,鈥� and 鈥淢y time was well spent,鈥� or 鈥淚t’s a waste of time.鈥� Like most professionals, you’ve probably struggled with managing time effectively. In this course, you will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short- and long-term professional and personal goals. Your time is a precious and limited resource. Too often, you may feel frustrated that there aren’t enough hours in the day to accomplish everything you hope to do.

In today鈥檚 competitive global environment鈥攚here people at all levels need to accomplish more, in less time, with fewer resources鈥攖he ability to manage priorities is a key element in personal and professional success. This course provides managers, team leaders, professionals, and others in the workplace with the tools to master this essential business skill. This course includes technology-based tools for identifying and organizing priorities, teaches managers the critical benefits of managing their priorities and removing the obstacles that interfere with success

This training incorporates both instruction and class exercises. Participants are encouraged to bring example problems (currently unsolved) from their own work life as objects for the 鈥渢acit learning鈥� exercises. A cross functional team approach is emphasized to enhance creativity. This course takes a 鈥渞oad map鈥� approach with well-defined steps and tools that are applicable to a wide variety of problem types.

This training incorporates both instruction and class exercises. Participants are encouraged to bring example problems (currently unsolved) from their own work life as objects for the 鈥渢acit learning鈥� exercises. A cross functional team approach is emphasized to enhance creativity. This course takes a 鈥渞oad map鈥� approach with well-defined steps and tools that are applicable to a wide variety of problem types.

Basic Microsoft Word

These days, most people take electronic word processing for granted. While we may still write out our grocery lists with pen and paper, we expect to use a computer to create the majority of our documents. It’s impossible to avoid word-processing software in many areas of the business world. Managers, lawyers, clerks, reporters, and editors rely on this software to do their jobs. Whether you are an executive secretary or a website designer, you’ll need to know the ins and outs of electronic word processing. Microsoft庐 Word is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun.

Intermediate Microsoft Word

After you master the basics of using Microsoft庐 Word for Office 365鈩� such as creating, editing, and saving documents; navigating through a document; and printing, you’re ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization. Creating professional-looking documents can help you give your organization a competitive edge. Implementing time-saving features such as document templates and automated mailings helps your organization reduce expenses. Mastering these techniques will make you a valued employee in your organization.

Basic Microsoft Excel

Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. Course Objectives: Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyze the data that is critical to the success of your organization.

Intermediate Microsoft Excel

You already know how to get Excel to perform simple calculations and how to modify your workbooks and worksheets to make them easier to read, interpret, and present to others. But, Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know how to get Excel to provide the answers for you. Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage.

Advanced Microsoft Excel

This course builds off of the foundational and intermediate knowledge presented in the聽Microsoft庐 Office Excel庐 2016: Part 1聽and聽Part 2聽courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

Today’s audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint to begin creating engaging, dynamic multimedia presentations.

Whether you are just learning the basics or getting back to them, a good foundation is a pre-requisite to sales success.聽 We will start at the beginning and discuss each step of the traditional sales process including prospecting, building rapport, qualifying opportunities, identifying needs, trial closing, presenting solutions, and closing. We will also identify how the traditional model compares with yours and discuss a variety of related skills and concepts such as probing, focused listening, social influence (persuasion), handling objections, negotiating, time/territory management, customer retention and the
art of effective follow-up.

This workshop will help you achieve a highly effective sales management effort and develop a systematized approach that is consistent with your organization鈥檚 brand, culture, and long-term goals. We will share key interpersonal and leadership skills along with a systematic, proactive approach to performance management that will enable you to optimize interaction with team members and the marketplace, promote team development and retention, and achieve revenue targets in a scalable fashion. We will also discuss strategic communication, meeting management, and team motivation, as well as decision-making and time management best practices that can be implemented personally and by your sales team.

Selling is an art, but there are scientific aspects as well. Fueled by observing the performance and behavior of successful sales professionals in many fields, this advanced best-practices workshop will help you refine your approach and master key interpersonal skills to achieve greater levels of sales success. Unique preparation protocols, efficiency boosters and communication strategies will be discussed, along with guidelines for developing more productive relationships, applying active listening skills, and implementing a balanced presentation style.聽 We will also share insights into the science of social influence (persuasion), comprehensive assessments, trial closing and closing, and help you build a personal implementation plan.

While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. This two-day course is designed around six critical elements of customer service that, when a company truly embraces them, bring customers back to experience service that outdoes the competition.